Question 1

How does RentGo verify listings?

Accepted Answer

Our team physically inspects each property and verifies the landlord or agent's identity with their Ghana Card before the listing goes live.

Question 2

Is it free for tenants?

Accepted Answer

Yes. Browsing, saving and contacting landlords on RentGo is completely free for tenants.

Question 3

Can I book a viewing through RentGo?

Accepted Answer

Yes — message the landlord or agent directly from any listing to arrange a physical or virtual viewing.

Question 4

Do you charge agents and landlords?

Accepted Answer

Agents and landlords can list a limited number of properties for free. Premium plans unlock featured placement and unlimited listings.

Question 5

How long until my listing goes live?

Accepted Answer

Once you submit, our team typically inspects and approves within 24–72 hours depending on your city.

Question 6

How do I get verified?

Accepted Answer

Sign up as a landlord or agent, upload your Ghana Card, and we'll review within 24–48 hours.

Question 7

Why should I get verified?

Accepted Answer

Verified profiles get more contacts, higher placement in search results, and a trust badge tenants recognize.

Question 8

How do I pay rent through RentGo?

Accepted Answer

We support Paystack for secure mobile money and card payments. You can also arrange to pay the landlord directly.

Question 9

What if I have a dispute with my landlord?

Accepted Answer

Reach out via our Contact page. Our team mediates issues for tenants who rented through verified RentGo listings.

Questions, answered.